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Frequently Asked
Questions |
| Q: |
How can you connect to my home
computer? I thought I had a firewall? |
| Q: |
Do I have to download and
install special software for your service? |
| Q: |
When I purchase your service,
do you collect personal information from my computer? |
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|
| A: |
Our software takes advantage of unique network operations
to connect to your computer. Our system
was designed by professionals with over 13 years of network
security experience. When we connect
to your computer, there is absolutely no risk or harm. In fact,
when you are finished with our service just
deleting our icon removes any indication we were there.
|
| A: |
Our software is very small (470K- less than one megabyte)
and requires no installation or un-installation. When you are
finished with our service, deleting our icon removes any indication
or trace that we were there.
|
| A: |
When you sign up for our service on our website, we collect
some information for the purpose of serving our customers.
Information may include your name, address and telephone number.
We do not share any of our customer's personal information
with other companies.
In addition, your privacy is our number one concern. We discreetly
service our customers. Any and all files or information are
kept confidential. Privacy is something we take very seriously.
We invite you to look at our privacy
policy.
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